Shipping policy
General Shipping Information
- In stock orders placed before 11:30am PST generally ship same day
- Free In-Store pickup at our retail store just minutes off of the Las Vegas Strip
- Shipping time are estimates from the carriers and delivery cannot be guaranteed for the estimated delivery timeframes
- We may require a signature for delivery
- Neon Production Supply is not responsible for carrier delays
Partial Shipping for Parts Orders
Parts orders over $400 in item value will partial ship at no extra charge.
For example, you order parts A, B and C. A and B are in stock, but C is backordered. We will ship parts A and B immediately, and ship part C when it arrives at no extra charge to you. Please note, there will be two shipments. The first will include what we have in stock when the order is placed. The second will include the remainder of the parts when they arrive. The shipping method selected at checkout will be used for the first shipment. The second shipment will ship via Ground.
The Partial Shipping offer applies to orders with a destination address within the Continental USA.
Standard Shipping Carriers
UPS offers reliable shipping services with the best tracking features. We prefer UPS when shipping heavier, more expensive purchases and/or time sensitive items.
- UPS Next Day Air weekend delivery is not standard in all areas. Please contact us if you need your item expedited beyond standard overnight delivery.
USPS is a value based shipping service, especially for smaller and lighter packages. We offer USPS Ground Advantage and Priority mail services.
Freight Shipments
- Please Contact Us to setup a freight shipment and we can help you get the best deal
- We are more than happy to use your freight carrier as well